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Your Patient Journey
Initial Comprehensive Examination
We always Most of our new patients commence with an initial comprehensive examination appointment. During this appointment, we will assess your disease risk and how any systemic health conditions and medications may affect dental health. We will discuss preventive strategies and arm you with the knowledge to make the best dietary and lifestyle choices to promote long-term dental health. We examine your jaw joints, teeth and soft tissue and surrounding structures and also carry out a preliminary orthodontic assessment, if required, and an oral cancer screen. On completion of the appointment, you will know more about your treatment needs and options and we will be able to issue you with a treatment plan for the next steps. New patient examinations are usually a stand-alone 70-minute appointment.
Treatment
An initial hygiene appointment is carried out separately with our dentist or dental hygienist following the comprehensive examination. Any additional patient-specific treatments will be discussed with our patients as part of a treatment plan before going ahead. We pride ourselves on delivering safe, effective treatments and won’t ever recommend an unnecessary procedure. We can also welcome nervous patients and always endeavour to make each appointment a positive one.
Aftercare
Our dentists are here to support you, long after you leave our practice. This includes giving detailed aftercare advice related to any procedures you’ve had with us, and following up with you to ensure you are comfortable and happy after significant procedures. We welcome any questions that you may have at any time.
Please complete our New Patient Form prior to booking at an appointment.
Patient Finance Options
We have budget-friendly finance options, convenient, on-the-spot health fund claim facilities, and can provide you with a treatment plan and quote to ensure peace of mind.
Treatment Plans
We always issue treatment plans in advance and this ensures that you will be able to manage your time and finances accordingly.
Afterpay
One of the options Snowy Mountains Dental provides for our patients is Afterpay. Afterpay allows you to spread out the cost of your dental treatment with 4 easy fortnightly payments. Providing that you Afterpay on time, there is no added interest or hidden fees. Approval for Afterpay is completed in seconds, and once you have been approved, you can access Afterpay straight away.
Health Funds
At Snowy Mountains Dental we accept most health funds or private health insurers and have on the spot claiming through our HICAPS terminal.
When people talk about health insurance for dentistry, they are meaning they have “extras” cover as part of their private health insurance and dentistry is one of the services covered in “extras” along with other health services such as physiotherapy, optometrists, massage, dietetics, chiropractic, podiatry, psychology, speech therapy, etc.
With most health funds dentistry is broken up into two categories, “General” and “Major”. General dentistry usually covers such dental services such as examinations, scale and cleans, fillings/restorations, mouthguards, simple extractions, some dentures, and other such services. Major dental usually includes more complex dental services such as crowns, bridges, dental implants, veneers, root canal treatment, and surgical extractions. Orthodontic treatment usually has a lifetime rebate allocated and is commonly a stand-alone category. There are often waiting periods when you join a health fund with longer waiting periods for major dental over general dental.
When you attend a dental visit and you have private health insurance with extras cover that includes dentistry, your private health insurance will contribute an amount towards your appointment depending on your level of cover, the services that were performed, the item codes used for these services and your annual limits. This can often make it confusing how much you will be able to claim back from your health fund as each health fund and level of cover has different rebates.
If you are interested to find out how much you would receive back from your health fund for certain treatments, please contact your health fund directly.
Medicare
At this time, we do not yet accept Medicare claims. This is primarily due to our small-sized practice and the limitations around our available administrative hours. Should the practice grow in the near future, we will be integrating Medicare and claims, and will be sure to update you.
Please let us know if you would like to be updated re Medicare claims at Snowy Mountains Dental.
1.Book an appointment at Snowy Mountains Dental
2.Sign up to Afterpay/Download App (process takes approximately 10 minutes)
3.Check your sending limit by pressing the barcode icon.
4.Have your appointment.
5.After your appointment, tell reception you will pay with Afterpay. Tap your afterpay card at reception.
6.That’s it! Afterpay will debit your first fortnightly payment on that day, and will show the payment
schedule on the app.
Total Lifestyle Credit (TLC)
At Snowy Mountains Dental we care about making sure you get the best dental treatment you deserve which is why we recommend TLC as a payment plan solution to fund all dental treatments and out of pocket expenses. With years of experience, TLC prides itself on continuously providing a stress-free and personalised service to you. TLC is a convenient and easy way to budget and pay for your dental care.
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Payment plans from $2,000 to $50,000 – covering all dental fees
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The whole process is managed privately by the TLC Consultants
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Flexible options – any additional repayments or rebates can be added back on to the payment plan at no extra charge
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Fast efficient approvals, simply apply online
Start your plan for a better you today. Speak to one of our team about TLC Payment Plans and start the treatment you need today. Or Contact TLC direct for a quote based on your personal circumstances and for the full terms and conditions.
You will be asked to quote: Australian Credit licence 509691. Once approved, the funds are paid into your nominated account.
RECENT PATIENT REVIEWS
Graeme Dennis
Yuli was gentle and demonstrated excellent technical skills and knowledge in her diagnosis. Highly recommended.
Cath Sirett
A great team who really made the experience a positive one for my boys (7 and 9 yo). “We love the dentist” was heard from their rooms 👌 Thank you guys for your patience, helping the boys to feel at ease, thorough examination, recommendations and providing the time for all of us to ask questions.
Haruka Uozumi
I went to the Snowy Mountains Dental for filling my tooth. Dr Ong is so kind and gentle. I like her! And I’m appreciated the reservation desk people. They are very helpful!
Get In Touch Today
To Reach Us Fill In The Form Or Call
(02) 6456 1870
To find out more about all the dental treatments we offer, please give our with our caring and dedicated team to find out how we can help. We can book you in for a new patient examination, a general check-up, or a hygiene appointment.