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Your Patient Journey
Initial Comprehensive Examination
We always Most of our new patients commence with an initial comprehensive examination appointment. During this appointment, we will assess your disease risk and how any systemic health conditions and medications may affect dental health. We will discuss preventive strategies and arm you with the knowledge to make the best dietary and lifestyle choices to promote long-term dental health. We examine your jaw joints, teeth and soft tissue and surrounding structures and also carry out a preliminary orthodontic assessment, if required, and an oral cancer screen. On completion of the appointment, you will know more about your treatment needs and options and we will be able to issue you with a treatment plan for the next steps. New patient examinations are usually a stand-alone 70-minute appointment.
An initial hygiene appointment is carried out separately with our dentist or dental hygienist following the comprehensive examination. Any additional patient-specific treatments will be discussed with our patients as part of a treatment plan before going ahead. We pride ourselves on delivering safe, effective treatments and won’t ever recommend an unnecessary procedure. We can also welcome nervous patients and always endeavour to make each appointment a positive one.
Our dentists are here to support you, long after you leave our practice. This includes giving detailed aftercare advice related to any procedures you’ve had with us, and following up with you to ensure you are comfortable and happy after significant procedures. We welcome any questions that you may have at any time.
Please complete our New Patient Form prior to booking at an appointment.
Patient Finance Options
We have budget-friendly finance options, convenient, on-the-spot health fund claim facilities, and can provide you with a treatment plan and quote to ensure peace of mind.
We always issue treatment plans in advance and this ensures that you will be able to manage your time and finances accordingly.
One of the options Snowy Mountains Dental provides for our patients is Afterpay. Afterpay allows you to spread out the cost of your dental treatment with 4 easy fortnightly payments. Providing that you Afterpay on time, there is no added interest or hidden fees. Approval for Afterpay is completed in seconds, and once you have been approved, you can access Afterpay straight away.
At Snowy Mountains Dental we accept most health funds or private health insurers and have on the spot claiming through our HICAPS terminal.
When people talk about health insurance for dentistry, they are meaning they have “extras” cover as part of their private health insurance and dentistry is one of the services covered in “extras” along with other health services such as physiotherapy, optometrists, massage, dietetics, chiropractic, podiatry, psychology, speech therapy, etc.
With most health funds dentistry is broken up into two categories, “General” and “Major”. General dentistry usually covers such dental services such as examinations, scale and cleans, fillings/restorations, mouthguards, simple extractions, some dentures, and other such services. Major dental usually includes more complex dental services such as crowns, bridges, dental implants, veneers, root canal treatment, and surgical extractions. Orthodontic treatment usually has a lifetime rebate allocated and is commonly a stand-alone category. There are often waiting periods when you join a health fund with longer waiting periods for major dental over general dental.
When you attend a dental visit and you have private health insurance with extras cover that includes dentistry, your private health insurance will contribute an amount towards your appointment depending on your level of cover, the services that were performed, the item codes used for these services and your annual limits. This can often make it confusing how much you will be able to claim back from your health fund as each health fund and level of cover has different rebates.
If you are interested to find out how much you would receive back from your health fund for certain treatments, please contact your health fund directly.
At this time, we do not yet accept Medicare claims. This is primarily due to our small-sized practice and the limitations around our available administrative hours. Should the practice grow in the near future, we will be integrating Medicare and claims, and will be sure to update you.
Please let us know if you would like to be updated re Medicare claims at Snowy Mountains Dental.
1.Book an appointment at Snowy Mountains Dental
2.Sign up to Afterpay/Download App (process takes approximately 10 minutes)
3.Check your sending limit by pressing the barcode icon.
4.Have your appointment.
5.After your appointment, tell reception you will pay with Afterpay. Tap your afterpay card at reception.
6.That’s it! Afterpay will debit your first fortnightly payment on that day, and will show the payment
schedule on the app.
Total Lifestyle Credit (TLC)
At Snowy Mountains Dental we care about making sure you get the best dental treatment you deserve which is why we recommend TLC as a payment plan solution to fund all dental treatments and out of pocket expenses. With years of experience, TLC prides itself on continuously providing a stress-free and personalised service to you. TLC is a convenient and easy way to budget and pay for your dental care.
Payment plans from $2,000 to $50,000 – covering all dental fees
The whole process is managed privately by the TLC Consultants
Flexible options – any additional repayments or rebates can be added back on to the payment plan at no extra charge
Fast efficient approvals, simply apply online
Start your plan for a better you today. Speak to one of our team about TLC Payment Plans and start the treatment you need today. Or Contact TLC direct for a quote based on your personal circumstances and for the full terms and conditions.
You will be asked to quote: Australian Credit licence 509691. Once approved, the funds are paid into your nominated account.
Why should I consider replacing missing teeth?Replacing missing teeth is important for several reasons, both from a functional and aesthetic perspective, as well as for your overall oral health. Here are some key reasons why you should consider replacing missing teeth: 1. Maintain Proper Dental Function: Your teeth work together to perform essential functions like chewing, speaking, and maintaining proper alignment of your other teeth. When a tooth is missing, it can affect your ability to chew food properly and speak clearly. 2. Prevent Shifting of Teeth: When there is a gap in your dental arch due to a missing tooth, adjacent teeth may start to shift or drift into that space. This can lead to misalignment issues, bite problems, and potential for more tooth loss over time. 3. Preserve Jawbone Health: The roots of your teeth stimulate the jawbone when you chew and bite. When a tooth is missing, the underlying jawbone can start to deteriorate or resorb over time. This can lead to a loss of bone density and affect the overall structure and appearance of your face. 4. Enhance Aesthetics: Missing teeth can impact your smile's appearance and self-confidence. Replacing a missing tooth can restore your smile, improve your self-esteem, and help you feel more comfortable in social and professional situations. 5. Prevent TMJ Disorders: Changes in your bite due to missing teeth can contribute to temporomandibular joint (TMJ) disorders, leading to jaw pain, headaches, and discomfort. 6. Distribute Bite Forces: Your teeth share the force of your bite when you eat. When a tooth is missing, the remaining teeth may have to bear more load, which can lead to excessive wear and tear on those teeth and potential dental problems. 7. Improve Digestion and Nutrition: Proper chewing is essential for effective digestion. Missing teeth can make it difficult to chew food thoroughly, which may lead to digestive issues or malnourishment. 8. Maintain Speech Clarity: Some teeth play a crucial role in forming certain speech sounds. Missing teeth, especially in the front of your mouth, can affect your ability to pronounce words correctly. 9. Prevent Gum Problems: Gaps in your teeth can trap food particles and make it harder to maintain proper oral hygiene. This can increase the risk of gum disease and other dental issues. To address a missing tooth, you have several options, including dental implants, bridges, and removable dentures. The choice of replacement depends on your specific situation, including your oral health, budget, and preferences. Ask our friendly dentists, who can help you determine the best solution to replace missing teeth and maintain your oral health and overall well-being.
What age should I bring my child in?As a rule of thumb, 6 months from when they get their first tooth so generally by their first birthday is when you can schedule your baby’s first dentistry visit. While we are usually able to examine the teeth at this appointment, it is also largely to talk to you the parents/caregivers regarding the best oral health care regimen for your child and discuss any risks that may adversely affect your baby s dental health. Starting dental visits early not only ensures a healthy smile but also educates children on the importance of oral hygiene, fostering habits that will benefit them throughout their lives.
What age should my kids get teeth (baby and adult)?Your child’s first baby tooth will usually erupt around 6 months though it can be as early as 4 months or as late as 8 months. This tooth is normally one of the lower central teeth. (Although everyone is different so it may be somewhere else).
My baby has his/her first teeth. How do I clean these?Cleaning your baby’s first teeth is a foundational step in paediatric dental care. Initially, gently wiping all surfaces with a flannel or muslin cloth (no toothpaste needed) is sufficient. This method ensures the removal of any residual milk or food particles, mitigating the risk of potential build-up or decay. As your baby’s dental development progresses, it’s advisable to introduce a soft baby toothbrush with a minimal amount of age-appropriate toothpaste. This acclimatises your child to the brushing sensation and the flavour of toothpaste.
How do I brush my child’s teeth?Firstly, do the best you can, it’s not always easy! It is good to establish a routine to make brushing a habit and a necessity just like changing a nappy is. Brushing twice daily (morning and evening) is ideal and can be incorporated into bath time. When your child’s first baby teeth appear, you can start by gently wiping those teeth with a soft cloth. As the baby molars begin to emerge, transition to using a soft toothbrush, focusing on the back of the teeth. As the teeth start to touch each other, it’s a good idea to introduce flossing to ensure all surfaces are clean. The best positioning for brushing your child’s teeth is to brush from slightly behind and to the side (almost cradling them but upright). You can then perform small circular motions on the gums on the inside and outside of the teeth, making sure to reach right to the back. Brush the chewing surfaces of the molars whilst maintaining the circular motions. A small smear of age-appropriate toothpaste can be used on the brush. As your child grows older and becomes more independent, encourage them to take the lead in brushing. Aiming for a brushing duration of around 2 minutes is ideal. However, it’s recommended that you finish off the brushing to ensure thorough cleaning. By teaching your child proper oral care techniques and establishing a consistent routine, you set them up for a lifetime of good oral health. Early dental care is paramount.
RECENT PATIENT REVIEWS
Yuli was gentle and demonstrated excellent technical skills and knowledge in her diagnosis. Highly recommended.
A great team who really made the experience a positive one for my boys (7 and 9 yo). “We love the dentist” was heard from their rooms 👌 Thank you guys for your patience, helping the boys to feel at ease, thorough examination, recommendations and providing the time for all of us to ask questions.
I went to the Snowy Mountains Dental for filling my tooth. Dr Ong is so kind and gentle. I like her! And I’m appreciated the reservation desk people. They are very helpful!
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To find out more about all the dental treatments we offer, please give our with our caring and dedicated team to find out how we can help. We can book you in for a new patient examination, a general check-up, or a hygiene appointment.