Meet Our Experienced Dental Team 

Hi. If you’re reading this, maybe it’s because you want to know about me. More likely though, you want to see whether I can be trusted or not with looking after your teeth. It’s okay - I take no offence to that! It’s well and good to trust but even better to verify.  I could tell you that I trained at the University of Sydney and have been working since 2015 primarily in regional areas. I could reassure you that I am a safe and competent practitioner in all aspects of general dentistry. I could try to impress you with all the treatments that I am particularly interested in and how great I am at them but you might not make it to the next paragraph with your consciousness intact. Instead, let me walk you through what our first appointment might look like. You park your car. You’re a little early but you decide to go inside instead anyway. You might be feeling a little anxious, as people do when going to an appointment. You wonder if we’ll be able to tell that you haven’t been flossing, or if you might experience pain, or how much everything might cost. You open the front door before those thoughts lead you further down that trail. You hear the jangle of our welcome bell, someone behind the front counter pops their head up and greets you. You can only see their eyes over the high countertop but you can tell that they’re beaming a welcoming smile at you. “Hello! We won’t be long. Take a seat” they say. No reason to doubt them. We usually run on time (but please don’t hold me to account too strictly on this. Sometimes things happen. If we do run late, we try our best to call ahead and let you know). Now, while this is happening, I’m in the surgery and out of view. I emerge with an aura of tranquillity. “Hello! I’m Xiao. Dental Nurse and I are ready. Please follow me”. “He seems pleasant enough,” you think as you wrangle a nervous smile and peel yourself off the lounge chair. “But you can never tell with dentists”. You take off your jacket. It can be pretty cosy in the clinic sometimes. You take a seat in the dental chair and I pull up a chair next to you. The surgery is a little small but not claustrophobic. You feel like you’re riding shotgun in a campervan and I’m driving. “Don’t worry - I might be Asian but I’m not a bad driver!”  We make small talk and strike a chord on something we’re both interested in (snowboards, obviously, but maybe also mountain bikes, Wes Anderson films, crocheting - poorly, ska music, sunrises…). Finally, I get to the point. “Anyway, what can we help you with?” You talk us through your problems and concerns. We do an examination, perhaps some tests, photos and x-rays. I talk you through each step giving you the opportunity to stop us at any time. “Alright.” I raise the chair. “Here is the concern (or concerns) we have found.” I show you on the x-ray or photos. We discuss the diagnosis, treatment options, pros and cons of those options and the relevant fees. At the start, you were wondering if we could be the ones in charge of your oral health. Now you realise that the only person qualified for that position is you. Here at Snowy Mountains Dental we will help guide and support you on your oral health journey.